Store information

How It Works

From choosing an offer to delivery, these are the steps your Smorty order follows.

Last updated2026-09-16
01

Choose the right offer

Start from Available Offers, choose a category and open the product page. Review the price, package, what you receive, delivery time, requirements and compatibility.

02

Select Buy Now

The button opens Checkout for the selected product. Confirm the product name, quantity and price again before continuing to payment.

03

Choose a payment method

Select one of the payment methods currently available in Checkout. Some methods can be confirmed directly, while others may require a transaction reference or payment proof.

Payment methods →
04

Enter order information

Enter your name, email, country, WhatsApp/phone number and quantity accurately. This information is used for confirmation, delivery and support.

05

Keep and track your order number

After submitting the order you receive an Order Number. Keep it and use Track Order with the same email or phone used at Checkout to see Pending, Processing, Completed or Cancelled.

Track order →
06

Delivery and support

After payment confirmation, the order is processed according to the product details. Follow the delivery instructions. If something goes wrong, open Live Support and choose Order help or Delivery problem, then use Support when you need a human.

Need help?

Use Order Tracking to check an order status, or contact Support if you have a question about a specific order.