Available payment methods
Payment methods can vary by country, product or service availability. Checkout displays the methods actually available for the order at that time and is the reference before sending funds.
Store information
Available payment methods are shown during checkout for each order. Use only payment details presented by Smorty and keep transaction proof until fulfillment is complete.
Payment methods can vary by country, product or service availability. Checkout displays the methods actually available for the order at that time and is the reference before sending funds.
Review the total amount, currency and any displayed fee or adjustment before payment. If a payment provider or bank applies its own exchange rate or fee, an additional provider-side cost may appear.
Some methods may require a transaction reference or an image/PDF receipt. Upload only documentation related to your order and do not share unnecessary confidential financial information.
Some orders do not enter fulfillment until payment is received and matched to the order. Keep your order number and payment reference until the status reaches Processing or Completed.
Track order status →If you were charged but the order status did not update, do not immediately pay a second time. Check the transaction record, then contact Support with the order number and payment reference for verification.
Use Order Tracking to check an order status, or contact Support if you have a question about a specific order.
Quick help before contacting support
Follow these steps to complete your order safely on Smorty.
From Available Offers, select the product or service category.
Review the price, duration and offer details before buying.
You will be taken to the Checkout page for that offer.
Select one of the payment methods available to you.
If your payment method requires a receipt, upload a clear image after sending the required amount.
Enter your name, email, country, WhatsApp number and quantity correctly.
After the order is submitted, save the Order Number shown on the success page. You will need it for tracking and support.
If your product has not arrived after ordering, check these points first.
Make sure you received an Order Number after checkout.
Open Track order and enter your Order Number with the same email or WhatsApp number used at checkout.
Pending: your order was received and is waiting for review.
Processing: your order is being reviewed and prepared.
Completed: the order is complete; check the delivery information sent to you.
If the status is Completed but you still have not received the product, use Support below and send your Order Number.
If your question is about something else, tap Support below. WhatsApp will open so you can describe the issue directly.