Acceptance of these Terms
By using the website or placing an order, you agree to these Terms and the policies linked from them. If you do not agree, do not complete checkout. Any mandatory rights granted by applicable consumer law remain unaffected.
Store information
These Terms explain the rules for using Smorty and purchasing the digital products and services offered through the store.
By using the website or placing an order, you agree to these Terms and the policies linked from them. If you do not agree, do not complete checkout. Any mandatory rights granted by applicable consumer law remain unaffected.
We aim to show the product name, package, price, duration or quantity, and compatibility requirements clearly. The product page displayed at the time of purchase is the primary reference for the offer you select.
Submitting an order does not always mean immediate delivery. Processing begins after required order information and payment are verified for the selected payment method.
Smorty products are digital and do not require physical shipping unless a specific offer clearly states otherwise. Delivery method and timing vary by product and are described on the offer page or during order processing.
Read the Delivery Policy →You are responsible for selecting the correct product and package, providing accurate information, and maintaining access to the contact channels supplied with your order.
Offers may refer to brands or platforms owned by third parties. Those names remain the property of their respective owners, and no affiliation or endorsement should be assumed unless expressly stated. Third-party platform rules, outages or changes may affect some services and are outside our direct control.
Because products are digital, refund eligibility depends on whether delivery, activation or use has occurred, the reason for the request, and applicable law. These Terms do not remove any mandatory legal right you may have.
Read the Refund Policy →You may not use the store for fraud, payment abuse, false information, unauthorized access attempts, or interference with the website or another person’s account. Orders or accounts associated with harmful security activity may be restricted while relevant legal rights are preserved.
We work to keep the store and ordering services available, but maintenance, outages or third-party provider delays can occur. To the extent permitted by law, Smorty is not responsible for consequences caused solely by external systems outside our control.
These Terms may be updated when the store, payment methods or legal requirements change. The published version with its last-updated date is the current version. For a question about a specific order, include your order number when contacting Support.
Use Order Tracking to check an order status, or contact Support if you have a question about a specific order.
Quick help before contacting support
Follow these steps to complete your order safely on Smorty.
From Available Offers, select the product or service category.
Review the price, duration and offer details before buying.
You will be taken to the Checkout page for that offer.
Select one of the payment methods available to you.
If your payment method requires a receipt, upload a clear image after sending the required amount.
Enter your name, email, country, WhatsApp number and quantity correctly.
After the order is submitted, save the Order Number shown on the success page. You will need it for tracking and support.
If your product has not arrived after ordering, check these points first.
Make sure you received an Order Number after checkout.
Open Track order and enter your Order Number with the same email or WhatsApp number used at checkout.
Pending: your order was received and is waiting for review.
Processing: your order is being reviewed and prepared.
Completed: the order is complete; check the delivery information sent to you.
If the status is Completed but you still have not received the product, use Support below and send your Order Number.
If your question is about something else, tap Support below. WhatsApp will open so you can describe the issue directly.